Frequently Asked Questions
Everything you need to know about our real food philosophy and service.
What makes Hunter & Gather products different from standard brands?
We focus exclusively on 'Real Food' that is free from refined sugars, grains, and inflammatory seed oils. All our ingredients are ethically sourced and chosen for their nutrient density.
Are your products suitable for Keto and Paleo lifestyles?
Yes, the majority of our range is specifically designed to be Keto, Paleo, and Low Carb friendly, prioritizing healthy fats and clean proteins over processed carbohydrates.
How long does shipping take and what are the costs?
Standard shipping typically takes 2-3 business days. We offer free delivery on all orders over £50 within the UK mainland.
Do your glass jars and packaging require special recycling?
We are committed to sustainability. Our glass jars, metal lids, and cardboard shipping boxes are 100% recyclable. We minimize plastic use across our entire supply chain.
What is your return policy for food items?
Due to the nature of food products, we can only accept returns if the item is damaged or incorrect. If you have any issues with your order, please contact our support team within 14 days.
Do you offer international shipping?
Currently, we ship to a wide range of countries. Please check our shipping selector at checkout to see if your location is eligible and to view specific international rates.